Live on the Shopify App Store

You know what you sold.
Do you know who's leaving?

CustomerRadar watches every order and every abandoned cart in your Shopify store, and tells you — automatically — which customers are still with you, and which ones are drifting.

// installs in Shopify Admin — no separate login, no spreadsheet exports
live signal — new, at-risk, lapsed, abandoned
What it detects

Every customer, automatically sorted by how close they are to gone.

No manual tagging. No spreadsheets. CustomerRadar re-reads your order history continuously and keeps six signals up to date for you.

New

First order placed in the last 30 days. Your newest relationships — worth a good first impression.

signal: strong

Promising

Bought twice within 30 days. Still deciding if you're their go-to — this is the window to earn loyalty.

signal: strong

Loyal

Three or more orders, active within 60 days. Your steadiest customers — the ones worth protecting.

signal: strong

At-Risk

Repeat buyers gone quiet for 45–90 days. Still recoverable — but the window is closing.

signal: fading

Abandoned Cart

Started checkout, never finished, ten minutes ago. Detected the same day it happens — not next week.

signal: time-sensitive

Lapsed

No order in 90+ days. Gone quiet long enough that they need a real reason to come back.

signal: lost
What you do about it

Seeing the signal is half the job. CustomerRadar hands you the other half.

Automatic win-back

Turn it on once, and every customer who becomes At-Risk or Lapsed gets a win-back email automatically — with a real Shopify discount code attached if you want one. No campaign to remember to send, ever again.

live

Email campaigns

Or send a one-off message to any segment whenever you want — "come back, here's 10% off" to your At-Risk customers, right from the dashboard.

live

Native Shopify tags

Every signal syncs back as a real Shopify customer tag, so you can use it in Shopify's own tools, or any other app that reads tags.

live

One-click CSV export

Download any segment's list to upload straight into Meta or Google ad audiences, or Mailchimp — no reformatting.

live
Proof, not promises

See the actual revenue this brings back — not just a segment count.

Every Abandoned Cart Recovery email and Retention Bundle redemption is traced to the real order it produced, so your dashboard shows an actual dollar figure recovered each month — not an estimate, not a guess.

Your dashboard
Recovered this month
$1,284

from Abandoned Cart Recovery + Retention Bundles, tied to the actual orders that came back.

illustrative example
New: on your storefront too

Your customers see it too — automatically.

A small, personalized badge appears for logged-in customers on your storefront — pulled live from the same segment CustomerRadar already computes. A Loyal customer sees a thank-you. An At-Risk or Lapsed customer sees an automatic win-back nudge, with a real discount code attached if you have one running. One toggle in your theme editor, no code, no separate loyalty program to configure.

// your customer's screen
We haven't seen you in a while — come back and treat yourself.
Code: RETAIN-4F2A
×
Pricing

Free to start. No card required.

Segmentation and tag sync are free forever. Sending — win-back emails, Abandoned Cart Recovery, the storefront badge — is free too, metered at a small daily cap so you can see it work before you pay for more of it.

Free
$0 /month
  • Automatic customer segmentation, no time limit
  • Segments sync as native Shopify customer tags
  • Win-back emails, Abandoned Cart Recovery & storefront badge — 3 emails/day
  • Real recovered-revenue tracking
Install on Shopify
Getting started

Three steps. No spreadsheets, ever again.

Install from Shopify Admin

One click, standard Shopify permissions. It reads your orders — it never changes your store or products.

It reads your order history

Segments populate automatically. Abandoned carts are caught within minutes, every few minutes, without you touching anything.

Act on what it finds

Turn on automatic win-back, send a one-off campaign, export a list for ads, or just watch the tags show up in Shopify itself.

// No fake urgency, no dark patterns. Standard Shopify permissions, cancel anytime, and the free plan has no time limit.
Get started

Ready to see who's about to leave?

Install from the Shopify App Store — free to start, segments populate automatically the moment you connect your store.

Install on Shopify